| | | |
Good Days |
| 1 | Bob | | Eleanor's boss. |
| | Janey | | Officemate of Eleanor |
| | Loretta | | Officemate of Eleanor. Office Manager. |
| | Bernadette | | Officemate of Eleanor. |
| | Billy | | Officemate of Eleanor. |
| | | Wilson | Doctor. |
| | Eleanor | Oliphant | Protagonist. Finance Clerk. |
| 2 | Johnnie | Lomond | Singer. |
| | Danny | | Former IT guy at Eleanor's office. |
| | Raymond | Gibbons | New IT guy at Eleanor's office. |
| | Kayla | | Works at Julie's Beauty Basket. |
| 5 | Paul | | Bernadette's brother. |
| 6 | June | Mullen | Social Worker. |
| | Heather | | Social Worker. |
| | Polly | | Houseplant and long time companion of Eleanor. |
| | Samuel McMurray | Thom | aka Sammy. Saved by Raymond and Eleanor. |
| | Robert | Brocklehurst | Deputy Head at Social Work Department. |
| | Rebecca | Scatcherd | Senior Case Worker at the Social Work Department. |
| | | Reed | (Mr.) Former foster father of Eleanor. |
| | | Reed | (Mrs.) Former foster mother of Eleanor. |
| | John | Reed | Eldest son of Mr. & Mrs. Reed. |
| | Eliza | Reed | Daughter of Mr. & Mrs. Reed. |
| | Georgie | Reed | Youngest son of Mr. and Mrs. Reed. |
| 7 | Danielle | Mearns | Former classmate of Eleanor. |
| | Declan | | Eleanor's first boyfriend. |
| | Andy | | Raymond's friend. |
| 9 | Jean | Thom | Sammy's wife. Deceased. |
| | Keith | Thom | Sammy's eldest son. |
| | Gary | Thom | Sammy's other son. |
| | Michelle | | Gary's girlfriend. |
| | Laura | Marston-Smith | Sammy's daughter. |
| 10 | | Gibbons | (Mrs.) Raymond's mother. |
| | Denise | | Raymond's sister. |
| | Mark | | Denise's husband. |
| 11 | Judy | Jackson | Eleanor attended her 13th birthday party when younger. |
| 12 | Casey | | Manicurist/Nail Technician at Nails Etcetera. |
| 13 | Claire | | Works in the Clothes Section at the department store. |
| | Irene | | Works at the Cosmetics Section at the department store. |
| 17 | Tyler | | Sammy's grandson. |
| | Helen | | Raymond's ex-girlfriend. |
| 18 | Miley | | Stylist's assistant. |
| 22 | Mikey | | Waiter. |
| | Hazel | | Mikey's girlfriend. |
| | Lois | | Mikey and Hazel's baby. |
| 23 | Desi | | Raymond's flatmate/room mate. |
| | | |
Bad Days |
| 29 | Maria | Temple | Counselor. |
| 33 | Marianne | | Eleanor's sister. |
| 34 | Arnold | Bennett | Chef at Black Dog. |
| 35 | | Rose | (Mrs.) Eleanor's former teacher. |
| | | |
Better Days |
| 41 | Sharon | Smyth | Eleanor's mother. aka Mummy. |