HEATING AND COOLING
Characters - Alphabetical
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| FIRST NAME | LAST NAME | DESCRIPTION |
| Mr. | Banks | A character in Mary Poppins. |
| Joseph | Bernadin | Cardinal. |
| Steve | Cropper | Co-writer of "Dock of the Bay". |
| Tom | Demarchi | Whom "The Grief Vacation" is for. |
| Lee | Durkee | Beth Ann's friend. |
| Maurice | Field | Drowned trying to save a young girl in the back seat. |
| David | Gavin | Whom "Why I'm So Well-Read" is for. |
| Blair | Hobbs | Beth Ann's friend. |
| Bruce | Levingston | Pianist. |
| Robert E. | Mayer | Priest who sexually abused altar boys. AKA: Father Mayer. |
| Donny | O'Dell | Beth Ann's classmate. |
| Nance | O'Dell | Donny's mother. |
| Otis | Redding | Band lead. |
| "Dr. | Thompson" | Beth Ann's friend. A successful sports writer. |
| Vince | Vaughn | Actor. |
| Dr. | Yates | The hand surgeon. |
| Ann | Beth Ann's friend. | |
| Anna Claire | Beth Ann's daughter. | |
| Beth | Director of social work for a big prison and master of TV trivia. | |
| Beth Ann | Narrator. | |
| Beyonce | Lauren's chicken. | |
| Brendan | Beth Ann's Canadian cousin. | |
| Colin (1) | A character who suffers a horrible death in every book narrator's husband has written. | |
| Colin (2) | Narrator's ex boyfriend. Scottish. An architect. | |
| Denise | Former captain of the Norte Dame Soccer Team and now CMO of a fortune 500 company. | |
| Elaine | Beth Ann's friend. Taught conversational English in Barcelona. | |
| Gaylord | Beth Ann's friend. | |
| Gerald | A mechanic. | |
| Gramps | Lara's grandfather. | |
| Julie | Beth Ann's sister. | |
| Kathleen | Beth Ann's friend. | |
| Lara | Beth Ann's friend. | |
| Laura | Beth Ann's friend. | |
| Lauren | Beth Ann's neighbor. | |
| Matthew | Repairman. | |
| Pete | Guy at the Biker Bar. | |
| Thisbe | Beth Ann's friend. | |
| Thomas | Beth Ann's son. | |
| Tommy | Beth Ann's now-husband. | |
| Wendy | Beth Ann's friend. |
