| 1 | Ella Suzanne |
MacKenzie | Twenty-five-year-old single mother of twins |
| | Margaret |
MacKenzie | Five-year-old daughter diagnosed with cancer. Aka: Maisie |
| | Colton |
MacKenzie | Five-year-old son. Aka: Colt |
| | Ramirez |
| Member of the same military unit as Ryan and Beckett |
| | Ryan |
MacKenzie | Beckett's best friend; Ella's brother; deceased. Aka: Mac |
| | Havoc |
| Beckett's loyal dog |
| | Doc |
| Nickname for the unit's medic |
| | Beckett |
Gentry | Special Ops soldier. Aka: Chaos |
| | Chris |
Pratt | American actor and film producer |
| | Captain |
Donahue | Commanding officer of the special operations unit |
| 2 | Ada |
| Matriarch of Solitude; truth-teller |
| | Solitude |
| Name of Ella's bed and breakfast in Telluride, Colorado |
| | Doctor |
Franklin | Pediatrician |
| | Larry |
Fischer | Groundskeeper at Solitude |
| | Hailey |
| Ella's closest friend |
| | Roman |
| Nurse at the elementary school |
| 3 | Williams |
| Beckett's acquaintance |
| 4 | Doctor |
Taylor | One of Maisie's doctors |
| | Dr. |
Hughes | Pediatric oncologist at Denver Children's Hospital |
| | Dr. |
Branson | Orthopedic doctor |
| | Dr. |
Anderson | Oncologist |
| | Charlie |
Brown | Cartoon character |
| | Charlie |
Chaplin | Comic actor and filmmaker |
| 5 | Norman |
Rockwell | American painter and illustrator |
| 6 | Jennifer |
Bennington | Receptionist at the elementary school |
| | Mr. |
Halsen | School principal |
| 8 | Jeff |
Danbury | Ella's ex-husband |
| 9 | Annie |
| Ella's acquaintance |
| 10 |
Stella | |
Beckett's acquaintance |
| 11 |
Luke | |
Hailey's acquaintance |
| | Mr. |
Henderson | Guest at the bed and breakfast |
| | Ms. |
May | Teacher of Maisie and Colt |
| | Mr. |
Jonas | District superintendent |
| | Maggie |
Cooper | Drake's mother |
| | Drake |
| Colt's classmate |
| 12 |
Patty | |
Jeff's mother |
| | Rich |
| Patty's husband |
| 13 |
Dr. | Peterson |
One of Maisie's doctors |
| 14 |
John Ronald Reuel | Tolkien |
English writer and philologist |
| | Mark |
Gutierrez | Telluride family lawyer |
| | Mrs. |
Dupreveny | Beckett's acquaintance |
| | Blake |
| Jeff's brother |
| | Jason |
Bourne | Fictional character referenced in dialogue |
| | Tess |
| Gutierrez's wife |
| 15 |
Pearl Jam | |
American rock band |
| | Bret |
Michaels | American musician |
| | Iverson |
| Judge |
| 17 |
Conner | Williamson |
Hailey's friend |
| 19 |
David | Robins |
Firefighter |
| | Bobby |
| Colt's classmate |
| | Laura |
| Colt's classmate |
| 20 |
Ms. | Steen |
Maisie's teacher |
| | Danielle |
Wilson | Insurance agent reviewing medical claims |
| 21 |
Cassandra | Ramirez |
Danielle's sister. Aka: Cassie |
| 23 |
Emma | |
Colt's classmate |
| 24 |
Ron | Howard |
American filmmaker and actor |
| 26 |
Mrs. | Rivera |
Teacher of Colt and Maisie |
| 27 |
Jenkins | |
Resident medic |
| Epi |
Rory | |
Maisie's younger sister |
| | Brandon |
| Maisie's baby brother |
